The jobs screen shows the status of all of your jobs with various icons to denote whether a task has been completed or is running late.
Following is what each icon denotes.
Note: You can change which columns are shown on your jobs screen by clicking Advanced Job Settings, clicking Change Page Layout and selecting which columns you want to show.
SMS has been sent.
SMS has not been sent.
Job has not been viewed.
An hour has passed and the job has still not been viewed.
Job has been viewed.
Appointment has not been made.
Two hours have passed since the job was created and an appointment has not been made.
Appointment has been made.
If no one was available to make an appointment.
Its past the appointment date and time but the Engineer is not on site.
Two hours have passed since the appointment date and time and the engineer is still not on site.
Engineer has visited site.
Engineer has not completed job.
The job has not been completed within two hours.
The job has been completed.
Paperwork has not been completed for the job.
The job paperwork has not been completed within 24 hours.
The job paperwork has been completed. If it for a customer, then the invoice is ready to be raised.
Find out more about AutoAlert Job Management.
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