EIR ICT Labs Challenge

 

AutoAlert submitted an application for the EIR ICT Labs Challenge. Following is the detail of our application.

 

Summary of our ideas

Millions of paper jobs sheets are produced each day. They are inefficient, involve a lot of manual intervention, often lead to duplication and ensure no one knows what’s going on with their job until the job sheet is returned. Its our mission to eradicate paper based job sheets!

 

AutoAlert’s solution in more detail

Job sheets, works orders, delivery notes or their equivalent are used for millions of jobs each day in multiple different industries ranging from electricians and plumbers to haulage contractors. They are paper based, inefficient requiring lots of manual intervention and duplication and lead to a lot of extra cost.

As no one knows the status of the job until the job sheet is returned, this leads to chasing of staff, anxiety and late invoices as your invoices can’t be raised until the details of the work done is returned.

Our aim is to eradicate the job sheet and replace it with a cloud based, connected platform where customers and subcontractors can connect to each other, send and receive jobs and update those jobs in real-time as they happen on a mobile telephone.

Instant messaging and GPS tracking further enhances transparency, they allow you to see where your customers and engineers are and easily communicate via your desktop, mobile telephone or tablet.

Our platform uses cloud, web and mobile phone technologies.

 

Our market

The market:

We are primarily targeting service based companies with remote workers i.e., electricians, plumbers, construction companies, facilities managers or transport companies. Our job scheduling solution is especially useful to companies who are big enough that they have large customers, may use subcontractors and have ambitions to grow further, but who are not so big that they can afford to invest a lot of time and money into more complex and bespoke systems.

The electricians market alone comprises of about 30,000 companies in the UK producing an average of 30,000,000 jobs per year. The plumbing market is of a similar size.

Competition:

Competitors include Primavera, SAP and Oracle. However, these systems are typically complex and expensive and out of the reach of most smaller businesses.

Newer incumbents to the market include vWorkApp and Geop. They utilise smart phones to provide job information and tracking. They are typically easier to use and available for much smaller companies.

However, what differentiates AutoAlert from the competition is the networked aspect of our system. Unlike our competitors, our platform allows our customers to connect to their own customers and suppliers. This means that customers don’t need to pay for different systems and then log in and out of each while working for different companies.

With AutoAlert you can receive and update jobs from your customer as well as send your own jobs to your subcontractors.

Legal obligations:

Although there are no legal obligations to AutoAlert in particular, our customers have a duty of care over their own employees and it is therefore important that our applications are simple to use with information that is easy to see and with buttons that are easy to press, This helps reduce distractions and ensures our users can concentrate on their other tasks.

Many of our customers have employees that drive and this is therefore also something we need to consider.

We are currently developing our software to determine when our a phone is being used by someone who is driving and only show messages with a minimum of text, large fonts and requiring no interaction from the driver. Other more detailed job information will only be available once the vehicle has stopped.

 

Our business model

We primarily derive our revenues from our monthly subscriptions which are charged on a per user basis and allow access to the platform. We have three subscription options:

  1. Free – this allows you to sign up to the platform, connect to your customers and suppliers, receive and update jobs and use instant communication between your contacts.
  2. Standard – allowing you to add your own jobs and raise your own invoices on completion of a job
  3. Advanced – allowing you to monitor your vehicles or engineers using a GPS tracking device.

 

Find out more

Find out more about AutoAlert’s innovative software and how it can benefit you.

 

 

 

 

 

 

 

 

 

 

 

See also:

Job Management

GPS Tracking

Instant Messaging

 

AutoAlert Blog

 

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